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Privacy Policy

Who We Are

Here To is a spiritual healing company operating through heretohealing.com. Our website is built and hosted on Wix Studio.

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This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, register for workshops, ceremonies, retreats, memberships, or events, purchase products, or otherwise engage with our services.

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By using our website or services, you consent to the practices described in this Privacy Policy.

What We Collect

We only collect information reasonably necessary to operate our website, provide services, process purchases, and communicate with you.

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This may include:

  • Contact details — such as your name, email address, phone number, billing address, and shipping address when you register, purchase, or contact us.

  • Payment information — processed securely through third-party payment providers such as Wix Payments, Stripe, or PayPal. We do not store full payment card details on our servers.

  • Health, accessibility, or dietary information — only if you voluntarily provide it in connection with an event, retreat, or service.

  • Usage data — including pages visited, device type, browser information, approximate location, IP address, and general browsing behavior collected automatically through Wix, Google Analytics, and similar technologies.

  • Cookies and tracking technologies — small files and tools used to operate the website, remember preferences, improve functionality, and analyze website traffic. See Section 5 for more information.
     

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children.

How We Use Your Information

We use your information to:

  • Process bookings, registrations, purchases, and payments.

  • Send confirmations, updates, reminders, and customer support communications.

  • Respond to questions, inquiries, or requests.

  • Deliver products and services you request.

  • Send newsletters, marketing emails, or promotional communications if you have opted in. You may unsubscribe at any time by clicking the unsubscribe link in our emails.

  • Contact you regarding bookings, reminders, support, or occasional promotional messages if you voluntarily provide your phone number and consent where required by law.

  • Improve our website and services using anonymized or aggregated analytics and usage data.

  • Maintain security, prevent fraud, and enforce our policies.

  • Comply with applicable legal obligations.
     

We do not sell your personal information. Ever.

Who We Share It With

We keep your information within a small circle of trusted service providers who help us operate our business and deliver services.
 

These may include:

  • Wix Studio — our website hosting and website management platform.

  • Wix Payments, Stripe, and PayPal — secure payment processors.

  • Email and communication platforms — such as Wix Ascend, Mailchimp, Flodesk, or similar tools used to send communications and manage subscriptions.

  • Shipping and fulfillment partners — for physical product delivery.

  • Analytics providers — such as Google Analytics, to help us understand website usage and improve functionality.
     

These providers are contractually or legally required to safeguard your information and use it only for the services they provide to us.
 

Some service providers may process or store information outside your state, province, or country.
 

We may also disclose information:

  • if required by law,

  • to comply with legal obligations or lawful requests,

  • to protect our rights or safety,

  • or in connection with a business transfer, merger, or sale.

Cookies & Analytics

Our website uses cookies and similar tracking technologies to ensure the website functions properly and to understand how visitors use our site.
 

These may include:

  • Essential cookies — necessary for website functionality, shopping cart features, security, and login functionality.

  • Analytics cookies — used by Wix Analytics, Google Analytics, and similar tools to help us understand website traffic and user behavior.

  • Preference cookies — used to remember settings and improve your browsing experience.
     

When you first visit our website, you may see a cookie consent banner allowing you to manage your preferences.

You can also control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your information.

  • Withdraw consent for marketing communications.

  • Request information about how your data is used or shared.
     

California residents may have additional rights under applicable privacy laws.
 

To make a request, please contact us at support@heretohealing.com. We will respond within a reasonable timeframe, generally within 30 days where required by law.

Security

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, misuse, disclosure, alteration, or destruction.
 

Our website operates on Wix Studio’s secure infrastructure, which includes SSL encryption, PCI DSS-compliant payment processing, and ongoing security monitoring.
 

Access to personal information is limited to individuals and service providers who reasonably require it to perform their responsibilities.
 

While we take reasonable precautions, no online system or method of transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
 

Retention periods may include:

  • Financial and transaction records: typically retained for up to 7 years as required by law.

  • Event and retreat registration information: generally retained for up to 3 years.

  • Marketing communications data: retained until you unsubscribe or request deletion.
     

You may request deletion of your information at any time, subject to any legal or operational obligations requiring retention.

External Links & Embedded Content

Our website may contain links to external websites or embedded content from third-party platforms such as Instagram, YouTube, or Google Maps.

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This Privacy Policy applies only to information collected through our own website and services. We encourage you to review the privacy policies of any third-party websites or platforms you visit.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised effective date. Continued use of our website or services after updates are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@heretohealing.com
Website: heretohealing.com

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